Property Management


The Derby / Derbyshire Lettings market is unique in its competitiveness and demands. As rents rise so do tenants’ expectations and it is therefore vital to be well equipped in order to realize the full benefit of your investment.
Offering a prospective tenant a professionally managed property in Derby speaks volumes – not only about your property, but also for you as a landlord. It will minimize your need for involvement and help ensure the tenancy follows a positive pathway.

High quality tenants looking for property to rent in Derby expect the best service and we are proud to be able to deliver just this. Our service will leave you comfortable in the knowledge that your property is in safe hands.
ITS Lettings Property Management Service ensures that the lettings process for landlords is stress-free and simple. From the moment you instruct us, we’ll manage all aspects of renting your property, starting with finding the best tenants, negotiating the best price on your behalf, and for the duration of the tenancy, we’re on hand to deal with any issues that arise, ensuring that your tenants and property are well looked after.

At the start of the tenancy, tenants may want things added, removed, assembled, painted, repaired or bought. We’ll see to it that this is looked after and that your tenancy gets off on the right foot. You will have a dedicated and experienced Property Manager who specialises in the area where your property is located. They will take care of the lengthy and frequent phone calls, requests for work or repairs, appointing contractors and third parties and simply reporting back to you as often or as little as you personally choose.

Lastly, our experience and longevity operating within the Derby property management field has enabled us to build up solid and stable relationships with a host of well qualified, well priced, reliable, fully insured, professional suppliers and contractors. These teams understand the sensitivities involved in dealing with tenanted properties, know that a speedy response is essential, and have great loyalty to us and our clients ensuring your property is well cared for.

What’s included in our Property Management Service

Our standard lettings service includes our fully comprehensive marketing, introducing the tenant, obtaining references, collecting the rent throughout the tenancy and dealing with the renewal or termination of the tenancy In addition to our standard lettings service, ITS Lettings Property Management Service further includes:

  • Four annual property inspections with a detailed report
  • Complete management of repairs and maintenance
  • Dealing with all third parties who may have an interest in the property
  • Transfer of utilities into the tenants name and dealing with utility suppliers
  • Key holding service
  • Arranging payment of any outgoings associated with the property
  • 24hr emergency call out service for tenants
  • Full deposit negotiation between landlord and tenant prior to any arbitration